Privacy Policy

Last updated: March 23, 2026

1. Introduction

RobinWood App ("we," "our," or "us") operates the RobinWood mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account or use the App, we may collect the following personal information:

• First and last name
• Email address
• Phone number
• Date of birth
• Profile photo
• Business logo

2.2 Authentication Data

We support multiple sign-in methods, including email/password, Google Sign-In, and Apple Sign-In. When you authenticate using a third-party provider, we receive your name, email address, and profile identifier from that provider. We do not store your third-party passwords.

2.3 User-Generated Content

The App allows you to create and share various types of content, including:

• Social posts (text, images, videos, and links)
• Chat messages with other users
• Job listings and job applications
• Professional profiles (technical professionals, lawyers, companies)
• Events and event attendance
• Invoices, quotes, and client records
• Appointments and scheduling data
• Documents uploaded for review or signature

2.4 Business and Financial Information

If you use invoicing features, we collect and store client names, emails, phone numbers, addresses, project details, and financial amounts related to quotes and invoices. We do not collect or process credit card numbers or direct payment information through the App.

2.5 Device and Usage Information

We may collect device information such as device type, operating system, unique device identifiers, and push notification tokens for delivering notifications.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Enable communication between users via chat
• Display your profile and professional information to other users
• Facilitate job postings, applications, and marketplace listings
• Generate and send invoices and quotes via email
• Schedule appointments and send reminders via local notifications
• Send push notifications about relevant activities
• Moderate content and enforce community guidelines
• Improve and optimize the App experience

4. Data Storage and Security

Your data is stored using Google Firebase services, including:

• Firebase Authentication – for secure account management
• Cloud Firestore – for storing user data, posts, messages, invoices, and other content
• Firebase Storage – for storing uploaded photos, documents, logos, and generated PDFs
• Firebase Cloud Messaging – for delivering push notifications
• Firebase Cloud Functions – for backend processing such as email delivery and notification handling

All data is transmitted over encrypted connections (HTTPS/TLS). We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With other users: Your profile information, posts, job listings, events, and professional profiles are visible to other users of the App as part of its core functionality.
• With service providers: We use Google Firebase and related Google Cloud services to host and process data on our behalf.
• For legal compliance: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Third-Party Services

The App integrates with the following third-party services:

• Google Sign-In – for authentication (subject to Google's Privacy Policy)
• Apple Sign-In – for authentication (subject to Apple's Privacy Policy)
• Google Firebase – for backend infrastructure (subject to Google Cloud's Privacy Policy)

These third-party services may collect information as described in their respective privacy policies. We encourage you to review those policies.

7. Push Notifications

We use Firebase Cloud Messaging to send push notifications. You can opt out of receiving push notifications by adjusting the notification settings on your device.

8. Local Notifications

The App uses local notifications for appointment reminders. These are processed entirely on your device. You can manage or disable these notifications through your device settings.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account and associated data, please contact us at the email address provided below.

10. Children's Privacy

The App is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request data portability

To exercise any of these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@robinwoodapp.com